Commuters whose journey to London was interrupted by staff shortages and
bad weather up to two weeks long offered free transportation for
compensation.
First Capital Connect Thameslink and south and east have been
interrupted during the 11 weeks beginning in November.
The company offers ticket holders annual and monthly discounts of 5% and
50% over the next card, or two weeks of free travel.
A spokeswoman for London Travel Watch, welcomed the agreement for
compensation.
Passengers who bought tickets for at least four times a week during the
suspension period may apply for free travel for five days.
Ten days of free travel for those who bought tickets for at least eight
weeks, are offered.
First Capital Connect said the compensation offered in recognition of
disruption caused extreme.
The problems started with selected members of the ASLEF train drivers
union also did not work overtime, disrupting the Thameslink route
between Bedford and Brighton.
Many features of the episode was the service, when snow and ice caused
power problems.
The operator agreed to a wage agreement with the union earlier this
month.
Jo de Bank, the group of travelers to London Travel Watch, said the
compensation , which was devoted to what the offer from First Capital
Connect.
We want all customers of his heart to ensure that such compensation
shall be entitled, he said.
The interruption took a long time and could have been avoided.
The most important thing is that passengers on the train service that
can really use. Discounts for the purchase of tickets will be available
in the stations of First Capital Connect or online at the company.
It is beyond the standard compensation for all customers on the national
rail freight is traveling which was delayed by 30 minutes or more.